Writing docs

(238)

General posts useful to all documentarians about writing documentation, editing and publishing workflows, and more.

9 technical writing tips every writer should know

Writing docs

10/1/2021 - Catherine Heath

Technical writers have a difficult job, taking the complex and making it comprehensible for users.

Ways to improve your technical writing skills

Writing docs

9/23/2021 - Catherine Heath

Technical writers are typically continuous learners. It’s crucial to remain competitive in the industry, both for your own job security and career progression.

Reasons why your company needs an online knowledge base

Writing docs

9/13/2021 - Catherine Heath

You can provide outstanding customer service or enhance employee satisfaction with a self-service repository of information.

Best knowledge base features

Writing docs

9/2/2021 - Catherine Heath

If you provide a powerful knowledge base that answers common customer questions, you can increase customer satisfaction and reduce churn.

DocOps: Blending automation and teamwork – by Michelle Knight

Writing docs

8/31/2021 - Michelle Knight

Automation and teamwork stand central to DocOps, a set of practices that continuously develop and improve existing documentation.

10 tips to improve Knowledge Management

Writing docs

8/25/2021 - Catherine Heath

If your company is like any other typical company, you likely have vast stores of information available to you that seem inaccessible or are undocumented.