Writing docs

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General posts useful to all documentarians about writing documentation, editing and publishing workflows, and more.

Knowledge base SEO tips for those of us who hate SEO

Writing docs

11/8/2023 - Kate Mueller

Here are five ways you can make your public knowledge base more search engine-friendly.

Exploring the Top Tech Writing Collaboration Tools

Writing docs Tools

10/12/2023 - Juliet Ofoegbu

In this article, we'll explore the top tech writing collaboration tools. These tools can have a profound impact on how technical writers and documentarians collaborate to create amazing content.

Highlights from Write the Docs Atlantic 2023

Writing docs

9/28/2023 - Marybeth Alexander

Explore highlights from Write the Docs Atlantic 2023 with KnowledgeOwl. Discover talks, projects, and more from this inclusive and accessible virtual event. Read now!

An owlet’s guide to creating your first knowledge base

Writing docs

8/2/2023 - Erica Beyea

Step-by-step advice on how to create your first knowledge base

How to put the customer first in your sentences

Writing docs

7/20/2023 - Marcia Riefer Johnston

Customers want to know not what your product can do for them but what they can do with your product. Learn how to put customers first in your sentences.

Perched on progress: an Owl's guide to documenting your career growth

Writing docs Support

6/20/2023 - Erica Beyea

Keeping track of your own progress can be extremely helpful in ensuring your continued growth. Here you’ll find an Owl’s perspective on why and how to document your career growth in customer experience.