Writing docs

Most companies want to save time and money. An online internal knowledge base can do just that by making it easy to share information with customers and employees.

Too often companies ask for feedback but do not act on it. As a result, people are generally skeptical that providing feedback is worth the time.

Documentation can make or break your product, so it makes sense to give your technical writer/s the time needed to truly help your users understand what your product can do for them.

Knowledge bases can help you stop answering the same questions over and over again, saving time and money and freeing up resources.

The reasons that many companies don't have a knowledge base are generally the same reasons they should. Here's the top 3.

You can use knowledge base software to create and maintain training documentation and materials for your customers.