Writing docs

(237)

General posts useful to all documentarians about writing documentation, editing and publishing workflows, and more.

Spotlight on Write the Docs software documentation community

Writing docs

3/23/2017 - Catherine Heath

Learn about Write the Docs, a community for all people who care about software documentation.

Define your support content strategy as a marketing function

Writing docs

2/9/2017 - Catherine Heath

You should view your self-service content strategy in the same way you would your normal content marketing strategy, and use the same techniques to define it.

How to convert company knowledge into a winning content marketing formula

Writing docs

1/17/2017 - Tony Messer

Build a dynamic and sustainable Content Marketing Strategy by leveraging your company knowledge to create Authority and Conversion content.

Using color to wow your knowledge base users

Writing docs

1/3/2017 - Catherine Heath

Color is hugely important in orienting your users when they come to your knowledge base. Learn how to use it effectively.

Future-proof your knowledge base for your company

Writing docs

12/19/2016 - Catherine Heath

Your content for today’s customers will be different from your content next year. Your content needs to be able to scale effectively.

Using your knowledge base as a marketing tool for your SaaS business

Writing docs

12/13/2016 - Catherine Heath

Far from being just a documentation website for your existing customers, your knowledge base actually has the ability to attract new customers through content marketing.