Writing docs

Your company knowledge base is a fantastic way to market your company in this late age of advertising and marketing. It’s all part of going for the soft sell, sharing your knowledge with potential customers in exchange for their attention.

Topic-based authoring is a modular approach to content creation focusing on documenting particular tasks, and it’s particularly suited to software products.

We came up with these 12 content marketing guidelines to help ensure that more content is high quality, and helpful to audiences.

Learn about technical writing and software documentation in the work of SaaS.

Learn about Write the Docs, a community for all people who care about software documentation.

You should view your self-service content strategy in the same way you would your normal content marketing strategy, and use the same techniques to define it.