Writing docs

(241)

General posts useful to all documentarians about writing documentation, editing and publishing workflows, and more.

Knowledge base teamwork: 7 steps to producing documentation at scale

12/6/2017 - Catherine Heath

You hope your documentation would vastly improve with more firepower. Your challenge becomes how to keep quality consistent while producing content at scale.

How to know when your company needs a knowledge base

Writing docs

11/22/2017 - Catherine Heath

With useful questions to ask about your company before you invest any significant time and resources into a new knowledge base.

4 big companies using product documentation for marketing

Writing docs

11/15/2017 - Catherine Heath

Learn how four companies are using product documentation to promote their brand.

The pros and cons of crowdsourcing your docs

Writing docs

10/26/2017 - Catherine Heath

Crowdsourcing your docs means harnessing the power of the many to produce useful help content for your users.

8 of our favorite documentation sites in the software industry

Writing docs

10/17/2017 - Catherine Heath

There are some really great documentation sites in the software industry, both aimed at the end user and developers. Everyone can benefit from top-notch documentation.