Many companies start out with a simple FAQs page to deal with their customers’ most commonly asked queries. It’s useful to explore the elements that you would normally include in a full-blown knowledge base versus your garden variety FAQs.
In an ideal world, everyone in your team would share their knowledge equally and we would all know exactly how to do our jobs. Unfortunately, the reality is quite different, and knowledge can be bottlenecked in different parts of the company.
'Agile' has been a trending word for more than a decade now. Almost all major software enterprises now follow agile methodologies to execute their software development projects.
Data literacy consists of the ability” to read, work with, analyze and argue with sets of data.” This competence translates raw numbers and text into effective communications, decisions, and actions.