Writing docs

If you invest time into creating a quality knowledge base using these tips as a springboard, you’ll find your customer support workflows improving, and everyone will be a lot happier.

Companies frequently struggle with departmental silos, where necessary enterprise-wide information remains stuck with one team or one person.

Optimize your content for search so when your users type a query into the search bar, relevant and useful content comes up.

This talk at Write the Docs Portland 2021 was given by Jessica Garson. Jessica works for Twitter as a developer advocate. She spends a lot of time creating tutorials.

This Write the Docs Portland talk was given by Rin Oliver. Rin is a technical community builder at Kamundo. Rin is multiply neurodivergent.

This talk at Write the Docs Portland was given by Paris Buttfield-Addison. Paris is a game developer by trade. His talk is about libraries, and he has a hobby of giving history talks at technology conferences.