Tools

A biased (but honest) comparison of top private knowledge base solutions: KnowledgeOwl, HelpDocs, Helpjuice, and Document360. Written by KnowledgeOwl's CEO to help you find the right fit for your documentation needs.

Explore how companies can leverage AI for customer self-service while safeguarding privacy. Learn strategies for building trust, implementing secure knowledge bases, and balancing innovation with data protection.

Learn 5 essential tips for setting reader permissions in KnowledgeOwl. Ensure your knowledge base provides the right information to the right people at the right time.

Learn 5 essential tips for setting up and optimizing author permissions in KnowledgeOwl. Discover how to use default roles, create custom roles, utilize author teams, document permissions, and establish clear processes for your knowledge base.

A deep dive into the most important features you should look for in private knowledge base software.

An overview of KnowledgeOwl features that can help optimize documentation so users have the best experience possible.