Customer stories

In this post, we talk to Jessica Howard, a healthcare IT powerhouse, about the unique challenges that healthcare software companies face in managing their knowledge. Learn how great knowledge management can empower teams, improve patient care, and solve big challenges—one article at a time.

In part two of our two-part series, see how Scot's full audit and update of his copied knowledge base turned out.

In our first post in a two-part series, we focus on reasons why you might want to split a knowledge base into two and some methods for managing that split.

Learn how Intersect for Ability uses their knowledge base to share activity lesson plans and materials among staff leading activities for adults with intellectual and developmental disabilities.

We interviewed Angie Seaman, the Head of Customer Engagement and Enablement at Salsify, a company that sells product content management software.

We interviewed Bri Hillmer. Bri is Documentation Coordinator at SurveyGizmo, a platform for data collection.