Company culture

(41)

Find out more about who we are and what we value.

Interview with Kate Mueller, Support Sorceress and Cheesemonger at KnowledgeOwl

11/15/2018 - Catherine Heath

Kate Mueller is our very talented new Support Sorceress and Cheesemonger. We interviewed her to find out more about her current job and what it’s like, as well as her tips for support folks.

Brainstorming our documentation strategy at Write the Docs Prague

Company culture Writing docs

11/15/2018 - Catherine Heath

We brainstormed our new documentation strategy on Writing Day, and we wanted to share the full extent of what we learned during that session.

KnowledgeOwl company trip to Write the Docs Prague 2018

Company culture

9/16/2018 - Catherine Heath

Write the Docs Prague conference 2018 was the focal point of our latest KnowledgeOwl company trip. This was the first time the whole team has been together in real life.

Avoid sleazy online marketing tactics and respect your customers

Company culture Writing docs

7/14/2017 - Catherine Heath

No one likes sleazy marketing, except maybe those profiting from it. It’s time to leave the cheap marketing tactics behind and embrace a new form of selling.

A history of customer choice: software, marketing and ethics

Company culture

5/3/2017 - Catherine Heath

So many brands get it wrong. We’ll go into the reasons why in this post, and discuss a short history of customer choice in relation to Software as a Service (SaaS).