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By using an online knowledge base to manage all of your documents not only will everything be in one place, everything will be in one place and it will be easily accessible through an internet browser.

Most companies want to save time and money. An online internal knowledge base can do just that by making it easy to share information with customers and employees.

An HR specialist shares how she used knowledge base software to organize your human resources documents and information.

Too often companies ask for feedback but do not act on it. As a result, people are generally skeptical that providing feedback is worth the time.

Documentation can make or break your product, so it makes sense to give your technical writer/s the time needed to truly help your users understand what your product can do for them.

It's important to be mindful of the words we use when describing our customers or even our job titles. Words are powerful things and can affect attitude!