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Latest posts

Let's talk shop: Using knowledge base software to improve retail communications

9/7/2016 - Stephen Zappia

Internal communication in retail sucks. But there is a solution, and a big part of it is knowledge base software. Say what?! Trust me, read on, it's a thing.

Looking for feedback: Taking your software documentation to the next level

Writing docs Support

9/6/2016 - Bri Hillmer

Learn how to use customer feedback to make your documentation better.

The evolution of a logo: 50 shades of Linus

9/1/2016 - Stephen Zappia

As with any other customer-focused business, an effective logo is vital in representing a company and what it stands for. We thought we would share a little about our rebranding journey to give you an insight into how we came up with our new logo.

What is knowledge base software and how can it help your customers?

Writing docs Tools

8/29/2016 - Catherine Heath

An introduction to knowledge base software as part of the customer relationship management (CRM) industry.

Why you should allow users to comment in your software documentation

Writing docs Feature spotlight

8/28/2016 - Bri Hillmer

Learn the benefits of allowing users to comment on your documentation.

KnowledgeOwl wins ELGL Choice Award for Top 50 Local Government Companies

Company culture Announcements

8/25/2016 - Marybeth Alexander

We're super psyched that KnowledgeOwl has been named one of the Top 50 Local Government Companies by ELGL.

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