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At his talk during Write the Docs Portland 2018, Senior Technical Documentation Manager at Splunk Neal Kaplan educated us in the art – or craft – of documentation triage.

At Write the Docs Portland 2018, Technical Writer at Stripe Larry Ullmann shared his experiences of producing code examples for a developer audience.

At Write the Docs Portland 2018, Technical Writer at Pivotal Sarah Day gave a talk about how to hire junior documentation writers.

There are a number of different solutions out there you could categorize as knowledge base software. We help you sift through the confusion to make the right choice for your business.

Learn how to make your documentation sparkle by examining how other organizations apply the concepts of beauty to their knowledge bases.

Being inclusive means creating a welcome atmosphere in your docs for as many people as possible. Learn if you are making these mistakes.