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Different knowledge base software solutions come bundled with various features and some are integrated with help desks. Compare pricing between various knowledge base options.

A comprehensive guide to knowledge base software and links to further reading and resources.

Write the Docs is a global community of people who care about documentation. Find out what it's all about, how you can get involved, and lots more.

A broad-strokes introduction to the world of user documentation, with links to more in-depth articles on specific topics.

I’m now a two-time conference-goer to Write the Docs and I wanted to share my experiences of being part of this wonderful community.

At Write the Docs Portland 2018, Jen Lambourne gave a fascinating talk on how Government Digital Services conducts user research for its documentation.