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Web accessibility is a well-known issue for web designers, and yet many people still find it difficult to use the internet for a number of reasons. While many software products are accessible already, documentation often gets left by the wayside.

Write the Docs Prague conference 2018 was the focal point of our latest KnowledgeOwl company trip. This was the first time the whole team has been together in real life.

You’re looking to hire a technical writer and wondering where to start. This post deals with hiring a technical writer for your project in 10 practical steps.

Information architecture is distinct from the quality of your documentation writing. There are categories, there is order, and the structure (hopefully) makes sense.

Knowledge base categorization is an important part of Information Architecture. Your categories create order out of chaos and reduce complexity.

A comprehensive guide on where to find reviews of knowledge base software in 2018.