All

(371)

Not sure what category you need? Browse all the posts on our blog.

Parataxis

9/27/2024 - Nicholas Graziade

Explore Hemingway's writing style and learn about parataxis, a technique favoring short, independent clauses. Discover how this approach can enhance your technical writing, making it more direct and effective.

AI and Documentarians: Partners in Creating Better Content

Writing docs Tools

9/20/2024 - Michelle Knight

Discover how AI writing assistants can enhance documentarians' work, improving content quality and efficiency while preserving human expertise and style. Learn practical tips for leveraging AI in documentation.

Building trust with your help center

Company culture Writing docs Support Tools

9/13/2024 - Erica Beyea

Learn how to create a trustworthy, customer-centric help center. Discover practical tips on content quality, usability, and organization to boost customer satisfaction and loyalty.

Creating Effective Knowledge Bases for Customer Support

Support Tools

9/6/2024 - Sarah Mitchell

Learn how to create an effective knowledge base to improve customer support, reduce costs, and boost customer satisfaction. Follow our 10-step guide with actionable tips.

Key Benefits of a Knowledge Base to Your Company

Tools

8/29/2024 - Jooble

Learn how a knowledge base boosts productivity and profits. Discover key benefits and best practices for creating an effective knowledge management system for your company.

Access Control in Knowledge Bases

Tools

8/23/2024 - Ayomide Yissa

Learn about access control for knowledge bases, including key concepts, types, benefits, and challenges. Discover how to choose the right access control software to enhance security, improve organization, and ensure compliance with industry regulations.