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5 Ways an Internal Knowledge Base Helps in Employee Training

10/17/2024 - Taher Batterywala

Discover how an internal knowledge base can revolutionize employee training by centralizing resources, personalizing learning, fostering growth, enhancing problem-solving, and improving compliance.

From Documentation Pain to Available Generative AI Solutions: Getting Started

Writing docs Tools

10/11/2024 - Michelle Knight

Learn how to leverage generative AI to solve documentation challenges. This guide walks you through identifying pain points, understanding AI capabilities, matching tools to use cases, and implementing solutions to improve your technical writing workflow.

Parataxis

Writing docs

9/27/2024 - Nicholas Graziade

Explore Hemingway's writing style and learn about parataxis, a technique favoring short, independent clauses. Discover how this approach can enhance your technical writing, making it more direct and effective.

AI and Documentarians: Partners in Creating Better Content

Writing docs Tools

9/20/2024 - Michelle Knight

Discover how AI writing assistants can enhance documentarians' work, improving content quality and efficiency while preserving human expertise and style. Learn practical tips for leveraging AI in documentation.

Building trust with your help center

Company culture Writing docs Support Tools

9/13/2024 - Erica Beyea

Learn how to create a trustworthy, customer-centric help center. Discover practical tips on content quality, usability, and organization to boost customer satisfaction and loyalty.

Creating Effective Knowledge Bases for Customer Support

Support Tools

9/6/2024 - Sarah Mitchell

Learn how to create an effective knowledge base to improve customer support, reduce costs, and boost customer satisfaction. Follow our 10-step guide with actionable tips.