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Learn about the 6 essential types of content every knowledge base needs, from how-to guides to video tutorials. Improve customer support and reduce tickets with these actionable tips.

Learn essential best practices for creating and maintaining an effective SaaS knowledge base. Covers content structure, writing guidelines, quality control, analytics, self-service optimization, integration, accessibility, scaling, and security.

Learn how to evaluate and select the right AI documentation assistant through a systematic approach that prioritizes security, team impact, and practical implementation.

We've added an integration with ChatGPT to our trial accounts to help new users overcome blank page syndrome. It's our first release of an LLM related product.

Discover how an internal knowledge base can revolutionize employee training by centralizing resources, personalizing learning, fostering growth, enhancing problem-solving, and improving compliance.

Learn how to leverage generative AI to solve documentation challenges. This guide walks you through identifying pain points, understanding AI capabilities, matching tools to use cases, and implementing solutions to improve your technical writing workflow.