Nicholas Graziade, KnowledgeOwl Blog Contributor

Nicholas is a technical writer, instructional designer, and knowledge management expert from Upstate New York's Capital District. He began using KnowledgeOwl in 2016 and has been a dedicated fanboy ever since!

When not obsessing over the nuances of a web page's navigation sidebar, he is also a professional bassist and a practitioner of Japanese sword arts.

You can contact Nick at his website or on LinkedIn.

Single sourcing part 1: the definition – by Nicholas Graziade

Writing docs

9/17/2020 - Nicholas Graziade

Understand single sourcing for documentation. In part one, learn what single sourcing is, how to map content relationships, and how tooling can help.

Card sorting: Index cards to the rescue! – By Nicholas Graziade

Writing docs Tools

7/16/2020 - Nicholas Graziade

Use index card sorting to help structure content in your knowledge base overall or specific sections.

Improve your knowledge base Information Architecture by hacking expectations

Writing docs

4/30/2020 - Nicholas Graziade

Information Architecture describes the way we organize data in a website, knowledge base, wiki, software interface, or information technology system. However, as an abstraction of what you actually build, you might encounter challenges when turning that vision into something more tangible.

1 2