Marybeth Alexander, KnowledgeOwl Blog Contributor

Marybeth is the Knowledge Goddess and Chief Executive Owl at KnowledgeOwl. Connect with her on LinkedIn

Top Private Knowledge Base Software Tools for 2025

8/2/2024, Post by Marybeth Alexander

A biased (but honest) comparison of top private knowledge base solutions: KnowledgeOwl, HelpDocs, Helpjuice, and Document360. Written by KnowledgeOwl's CEO to help you find the right fit for your documentation needs.

5 steps to awesome internal customer service from a developer

Support

3/19/2014 - Marybeth Alexander

How to be awesome and provide amazing internal customer service, especially if you are a developer.

5 ways to hire great customer service reps

Support

3/18/2014 - Marybeth Alexander

5 tips to hiring great customer service reps when you want to provide great customer service for your customers

Why your knowledge base helps the bottom line

Writing docs Support

3/17/2014 - Marybeth Alexander

A knowledge base not only promote great customer service but also great software, great finance, and overall happiness for customers, employees, and stakeholde

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