Kate Mueller, KnowledgeOwl Blog Contributor

Kate is KnowledgeOwl's Documentation Goddess & Resident Cheesemonger. She has led a checkered past, including teaching college-level English and being the head of product for another small software company. She LOVES cheese. In 2018, she hiked the entire Appalachian Trail, which inspired her to eat more cheese. At KnowledgeOwl, she writes our documentation and teaches Owlcademy classes and webinars. Outside of KnowledgeOwl, she advises on writing and documentation best practices as knowledge with sass and hosts The Not-Boring Tech Writer podcast. Connect with her on LinkedIn.

Black Lives Still Matter: On accountability

Company culture

4/23/2021 - Kate Mueller

In the spirit of accountability, we wanted to share with you our progress since our first Black Lives Matter post in July 2020.

The new public face of KnowledgeOwl

Announcements

3/3/2021 - Kate Mueller

This post is the first in a series about our 2021 rebranding and redesign. In this post, learn about what we've changed and what's yet to come.

Feature spotlight: Synonyms

Feature spotlight

10/15/2020 - Kate Mueller

Use KnowledgeOwl's synonyms feature to enrich your knowledge base search.

Our new community program: 2% for People and Planet

Company culture Announcements

10/8/2020 - Kate Mueller

Announcing our new community program: 2% for people and planet.

Black Lives Matter

Company culture

7/13/2020 - Kate Mueller

Discover KnowledgeOwl's response to the Black Lives Matter movement. Learn how we support racial justice and equality, and explore the ongoing efforts within our organization.

Insights into managing a customer request backlog remotely from the team at KnowledgeOwl

Company culture Tools

3/23/2020 - Kate Mueller

We need to meet regularly to review and make decisions on bug reports and feature requests from our customers, and we use a combination of tools to make this happen.

1 2 3 4