Emily (she/her) is a Customer Support Specialist at Whereby. Get in touch on Twitter or Linkedin.
6/8/2021 - Emily Axel
Is empathy something that some people are simply gifted with? Or is it a skill like any other—one that can be learned, practiced, and maintained?
11/19/2020 - Emily Axel
A guest post describing a move from social work to technical customer support, looking at the skills and goals that are shared between both.
