Catherine Heath, KnowledgeOwl Blog Contributor

At Write the Docs Portland 2018, Jen Lambourne gave a fascinating talk on how Government Digital Services conducts user research for its documentation.

At Write The Docs Portland 2018, Havi Hoffman, Content Wrangler for the Moz Hacks blog, gave a talk on "Not the Docs – content and voice on a developer blog".

At his talk during Write the Docs Portland 2018, Senior Technical Documentation Manager at Splunk Neal Kaplan educated us in the art – or craft – of documentation triage.

At Write the Docs Portland 2018, Technical Writer at Stripe Larry Ullmann shared his experiences of producing code examples for a developer audience.

At Write the Docs Portland 2018, Technical Writer at Pivotal Sarah Day gave a talk about how to hire junior documentation writers.

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