Catherine Heath, KnowledgeOwl Blog Contributor

A comparison between different types of knowledge base software solution: full-service help desks, standalone knowledge base software, Help Authoring Tools, and more.

Different knowledge base software solutions come bundled with various features and some are integrated with help desks. Compare pricing between various knowledge base options.

A comprehensive guide to knowledge base software and links to further reading and resources.

Write the Docs is a global community of people who care about documentation. Find out what it's all about, how you can get involved, and lots more.

A broad-strokes introduction to the world of user documentation, with links to more in-depth articles on specific topics.

I’m now a two-time conference-goer to Write the Docs and I wanted to share my experiences of being part of this wonderful community.