Catherine Heath, KnowledgeOwl Blog Contributor

Catherine is a freelance writer based in Manchester. She writes blogs, social media, copy, and designs owl-based images.

You can find out more about Catherine on her personal websites Away With Words and Catherine Heath Studios.

Web accessibility for your documentation by Carolyn Stransky

Writing docs

9/19/2018 - Catherine Heath

Web accessibility is a well-known issue for web designers, and yet many people still find it difficult to use the internet for a number of reasons. While many software products are accessible already, documentation often gets left by the wayside.

KnowledgeOwl company trip to Write the Docs Prague 2018

Company culture

9/16/2018 - Catherine Heath

Write the Docs Prague conference 2018 was the focal point of our latest KnowledgeOwl company trip. This was the first time the whole team has been together in real life.

Hire a technical writer for your project in 10 steps

Writing docs

8/31/2018 - Catherine Heath

You’re looking to hire a technical writer and wondering where to start. This post deals with hiring a technical writer for your project in 10 practical steps.

Creating the information architecture for your documentation

Writing docs

8/16/2018 - Catherine Heath

Information architecture is distinct from the quality of your documentation writing. There are categories, there is order, and the structure (hopefully) makes sense.

How to categorize your knowledge base

Writing docs

8/10/2018 - Catherine Heath

Knowledge base categorization is an important part of Information Architecture. Your categories create order out of chaos and reduce complexity.

Where to find helpful knowledge base software reviews in 2018

Tools

7/28/2018 - Catherine Heath

A comprehensive guide on where to find reviews of knowledge base software in 2018.

1 2 ... 21 22 23 24 25 ... 32 33