Bri Hillmer, KnowledgeOwl Blog Contributor

Bri is a Senior Staff Technical Writer at Splunk. An Ohioan at heart, Bri now lives in Colorado where she spends her time reading, hiking, and spending time with her dogs.

Find her on LinkedIn.

Why you should include workarounds in your software documentation

10/11/2016 - Bri Hillmer

Learn the benefits of including workarounds in your software documentation.

How to work with your development team

10/5/2016 - Bri Hillmer

Software developers have a reputation for being unapproachable. After nearly 5 years' experience documenting at a SaaS organization I would like to share some tips for working with your development team.

Using Google Analytics to better understand how your software documentation is used

9/28/2016 - Bri Hillmer

Google Analytics is a web analytics that tracks and reports website traffic. Learn how and why to use it in your software documentation.

How to capitalize your titles and headlines

9/20/2016 - Bri Hillmer

Title case or sentence case? We present the research so you can quickly make a decision about casing for articles in your blogs and documentation.

Tools and strategies for keeping documentation up to date

9/13/2016 - Bri Hillmer

Learn strategies and tools that help one technical writer to stay sane when it comes to constant software changes.

Looking for feedback: Taking your software documentation to the next level

Writing docs Support

9/6/2016 - Bri Hillmer

Learn how to use customer feedback to make your documentation better.